Policies

We provide essential travel-based services, and a deposit is required to confirm your bookings. This ensures your arrangements are prioritized and tailored to your needs. Your commitment allows us to deliver the exceptional service you deserve .

The travel deposit is nonrefundable, meaning that once it is paid, it will not be returned except in cases of unforeseen circumstances that prevent us from providing the agreed-upon services. 

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This policy is in place to help us manage bookings effectively and cover any upfront costs associated with your travel arrangements. Unforeseen circumstances may include events like natural disasters, significant travel restrictions, or other emergencies that make it impossible to fulfill your booking. In those rare situations, we will work with you to find a suitable resolution.

At Master Mobile Mechanics, we strive to provide flexible payment options for our customers. We accept all major credit cards for your convenience. Additionally, if you qualify, we offer “Pay in 4” options through services like Sezzle, Afterpay, and Affirm, allowing you to break your payments into manageable installments.

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For card payments, we may require a copy of your ID and a photo of the card to confirm ownership.

Please note the following regarding our deposits and refunds:

• A deposit is required at the time of booking, which is nonrefundable due to the nature of our services. This helps us secure your appointment and allocate resources accordingly.

•  Once service has been rendered, all payments are final and cannot be refunded. We encourage our customers to voice any concerns or issues that may arise during the service. It is important to us that you feel satisfied and valued throughout the process. 

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We strive to provide the highest quality service and meet the unique needs of each customer. Our team is dedicated to ensuring that your experience is positive and that we address any issues as they occur. By bringing your concerns to our attention during the service, we can work together to find solutions and make necessary adjustments to meet your expectations. Thank you for your understanding and cooperation; your feedback is essential in helping us maintain our commitment to quality.

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We appreciate your understanding and look forward to providing you with exceptional automotive care!

Shipping rates and times vary depending on the product. We will provide you with the confirmed shipping duration and pricing at the time your order is confirmed.